Privacy Policy
This Privacy Policy explains what information Fence Tech collects when you use our website or request our services, how we use it, and the choices you have. We keep this plain and honest — the same way we do our work.
1. Information We Collect
We only collect what we need to respond to you and provide fencing services.
Information you give us
- Contact and request details submitted through our estimate, consultation, or booking forms — your name, phone number, email address, service address or ZIP code, the type of service you want, your preferred date and time window, and any notes you add about your project.
- Communications you send us by phone, text, or email.
Information collected automatically
- Basic technical data such as your IP address, browser type, device type, pages visited, and referring website. This is standard web-server and analytics information used to keep the site working and understand how it is used.
- Cookies and similar technologies — see our Cookie Policy for details.
We do not knowingly collect sensitive personal information (such as government ID numbers, financial account numbers, or health data), and you should not submit such information through our forms.
2. How We Use Your Information
- To respond to your estimate, consultation, and service requests.
- To schedule visits, perform work, and follow up about your project.
- To send service-related messages (for example, confirming an appointment).
- To operate, maintain, secure, and improve our website.
- To comply with legal obligations and enforce our Terms of Service.
We do not sell your personal information, and we do not use it for cross-context behavioral advertising.
3. When We Share Information
We share information only as needed to run our business:
- Service providers who help us operate — for example, the form-delivery service that routes your request to our inbox, our email and hosting providers, and website analytics. These providers may process your information only on our behalf.
- Legal and safety reasons — if required by law, subpoena, or to protect the rights, property, or safety of Fence Tech, our customers, or others.
- Business transfers — if the business is sold or reorganized, information may transfer as part of that transaction.
We never sell or rent your personal information to third parties for their own marketing.
4. Cookies & Analytics
Our site may use cookies and analytics tools to function properly and to understand site usage. You can control cookies through your browser settings. For full details and your choices, see our Cookie Policy.
5. Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you.
- Request that we correct or delete your information.
- Opt out of certain uses, including any sale or sharing (we do not sell or share for advertising).
- Not be discriminated against for exercising these rights.
Residents of states with privacy laws — including California (CCPA/CPRA), Virginia, Colorado, Connecticut, and others — may exercise these rights by contacting us using the details below. We will verify your request and respond within the time required by applicable law.
6. How Long We Keep Information
We keep your information only as long as needed to provide services, maintain business and warranty records, and meet legal requirements. When it is no longer needed, we delete or anonymize it.
7. How We Protect Information
We take reasonable measures to protect your information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Significant changes will be posted on this page.
10. Contact Us
Questions about this Privacy Policy or your information? Reach out any time: